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US Sky Marshal boss, William J T Leonard Jnr has admitted that his plans to continually monitor and improve the service did not go as planned.
"I used to be a management supervisor at the Florida branch of the Wal-mart." He told our reporter. "And mystery shoppers worked just fine there."
Amid calls for his resignation, Miami resident Mr Leonard did his best to appeal for understanding. "Back at the Mall it was the job of the mystery shopper to create a little bit of a stink... be kind of unruly, and then rate the staff on their performance. This was kind of a pilot scheme, but I guess we should have sort of thought about what might happen if we got a lady marshal at, you know, her special time."
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